Product Manager: Operations

 The overall purpose of the position is to manage Inventory and Pricing operations for Westcon SA.

Key Job Outcomes:

Demand Planning:
  • Develop demand forecasts (operational forecasts) at multiple levels of aggregation for multiple time horizons as part of a demand planning function.
  • Review historical sales trends, research demand drivers, prepare forecast data, develop statistical forecast models, and evaluate forecast results.
  • Coordinate cross-functional research activities to reconcile significant variances and refine the forecast model to reflect updated sales and marketing assumptions.
  • Interact with sales, marketing, and customer finance to understand demand forecast drivers.
  • Utilize a collaborative and consensus approach by working with Sales, Marketing and Customer Finance to obtain and ensure that current and accurate information is used for demand forecasts.
  • Use and maintain the Demand Planning software as the primary forecasting system tool.
  • Provide input to the Supply Planning organization in developing inventory strategies on existing items, new products, and product phase-outs.
  • Closely coordinate and communicate customer action plans with supply planning
  • Create statistical forecasts:
    - Gather, analyze and validate data
    - Execute statistical modelling software
    - Review resulting statistical forecast model
    - Apply error analysis techniques to improve forecasting
    - Summarize/aggregate statistical forecasts
  • Review sales plans , customer finance Budget Updates or Latest Estimates and demand drivers:
    - Present, solicit, and assess feedback on the various forecasts from sales, and finance
    - Recommend adjustments for operational forecasts
    - Review promotional plans with sales
  • Achieve consensus for operational demand forecasts by facilitating a collaborative planning process with sales, marketing and finance personnel:
    - Prepare relevant material to facilitate research and discussion
  • Provide input to volume planning ( Latest Estimates / annual process)
    - Facilitate and manage demand planning/customer meetings
    - Achieve consensus with the business side and the demand chain
  • Maintain demand planning system and software
    - Enter and modify data and ensure the correctness of product hierarchy
    - Monitor trends in forecast error
    - Identify relevant market-related data and competitive intelligence
    - Prepare and maintain relevant reports pertaining to demand planning process
Stock:
  • Ensure all goods and stock are accounted for and updated in the ERP system and that all warehouse activities associated with Stock are captured in the system
  • Ensure that the FIFO management of stock is upheld at all times
  • Liaise with Sales and Finance to ensure efficient utilisation of working capital
  • Maintain accurate stock ageing metrics information
  • Monitor sales and adjust stock procurement accordingly
  • Report to management
Vendor Incentive & Rebate Management:
  • Ensure that MBO programs are met to ensure maximizing vendor Rebates
  • Ensure stock managed to ensure promos and sales meet vendor targets
  • Vendor Reporting and Forecasting
Pricing:
  • Price List monthly Maintenance
  • Liaise with Logisticians to ensure new parts through  55 column uploads are done correctly
  • Improve efficiency with Uploads
Vendor/Product On Boarding:
  • Engage with prospective vendor and follow Westcon SA on Boarding Process

Minimum Job Requirements:

Bachelor’s Degree in Marketing or Warehousing/Logistics/Supply Chain Management, preferably an Inventory Management qualification by APICS.

Required Experience:

  • 5 years product related experience in an IT environment/supply chain environment
  • Highly proficient in Inventory Management including demand Planning
  • Working Capital Management in physical inventory environment

 The ideal candidate must display the following skills & competencies:  

  • Advanced computer literacy
  • Demand Planning and Collaborative Forecasting
  • Intermediate Excel skills
  • Knowledge of Channel distribution
  • Vendor specific product knowledge
  • Managerial skills and knowledge
  • Supply chain management
  • Financial acumen
  • ERP systems management
  • Process management skill
  • Management Control
  • Objective setting
  • Building and maintaining relationships
  • Analytical skills
  • Attention to detail
  • Sense of Urgency
  • Organisational awareness
  • Communication skills(verbal & written)
  • Industry knowledge
  • Bias for action
  • Project management

Interested parties can send their CV’s to Lungan@westcon.co.za